Unable to open AOL Email in AOL Desktop

We are here to discuss the problem which AOL users face very often like users are unable to open an email in AOL Desktop. Users need a solution as they can’t resolve it by themselves and they are not even techno-savvy so we are providing the perfect solution for this problem with few steps. If users face any issue while following the process with all steps we are providing they can contact directly to our AOL email helpline number +1-844-502-0074 to resolve their problems.

Process for resolving the problem with step by step:

First AOL users have to remove the pfc file for the affected Username

In this problem, it might be possible that user’s pfc file may be permanently corrupted or deleted accidentally and it should be removed by the users from its default location for the mailbox to display properly. AOL users have to move the pfc file to the desktop and for that users have to follow the steps below:

1. In the first step users have to close their AOL Desktop software.

2. Now they have to click on start button, then click on All Programs or Programs files, after that click on AOL, and then click on AOL System information.

Note: If the users are unable to access AOL System information, they have to contact our 24/7 available technical support team through AOL mail technical support phone number +1-844-502-0074.

Now the users have to open the data folder and follow the below steps:

1.  If users are using AOL 9.0VR or higher, then click on the AOL software tab, and then click open data Folder.

2.  If users are using AOL 9.0 Optimized, then click on the data Folder.

3.  If users are using AOL 8.0 plus or earlier versions, then click on Folder.

4.  Now after opening data Folder users have to Right-click the Username file that has no extension, and then click on Cut.

5.  After that the users have click on the upper right, click on X to close the Organize window.

6.  Users have to click on close or X to close the AOL System information window.

7.  Now the users have to right-click on their desktop, and then click on Paste option.

8.  We are towards finals step and now users have to start the AOL Desktop software as they normally would, but no need to sign in.

9. After finishing the previous step now users have to click on the File menu, and then click on the Open option.

10. Users have to locate the “[screenname].pfc” file located on their Desktop, and then click on Open option to access their old pfc file.

Note:  Now users have to repeat steps 7 to 9 every time they want to access their old pfc file.

We had gone through all the steps to resolve the problem of “Unable to open Email in AOL desktop”. If the users still face some problems and facing some errors while following the method and its process with steps. They can take help from AOL mail tech support phone number +1-844-502-0074 and our skilled specialists will resolve the problems within a short span of time.

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